UX Designer, Customer Journey - Life Sciences & Healthcare
DHL Express is seeking a UX Design Lead to shape digital customer experiences within their Life Sciences & Healthcare sector. The role involves leading journey mapping, user research, and cross-functional collaboration to deliver intuitive solutions in a regulated industry. Candidates must have 5-8 years of experience in UX or service design, with strong proficiency in tools like Figma and Adobe Analytics. The position focuses on user-centric innovation across complex, multi-user platforms.
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Experience
5-8 years
Function
Arts and Design
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
DHL Express is seeking a UX Design Lead to shape digital customer experiences within their Life Sciences & Healthcare sector. The role involves leading journey mapping, user research, and cross-functional collaboration to deliver intuitive solutions in a regulated industry. Candidates must have 5-8 years of experience in UX or service design, with strong proficiency in tools like Figma and Adobe Analytics. The position focuses on user-centric innovation across complex, multi-user platforms.
TAL's take
Solid role within a major global logistics firm, offering clear leadership scope in a specialized healthcare domain.
The JD provides a very clear scope of responsibilities, domain focus (LSH), and required toolsets.
Must haves
- Bachelor's or Master's degree in UX Design or related field
- 5–8 years experience leading UX or service design initiatives
- Strong portfolio showcasing end-to-end design thinking and delivery
- Experience with design systems and vendor management
- Proficiency in UX methodologies and design tools like Figma
Tools and skills
About the company
Global logistics corporation with a strong established brand but not a software-native tier-1 company.
Posts mentioning DHL Express
Germany Leverages India to Decrease Dependence on China
- Chancellor Olaf Scholz leads a delegation to India, aiming to reduce Germany's reliance on Beijing by tapping into India's market. - Despite hurdles like bureaucracy and corruption, 82% of German firms expect their revenues to grow in India over the next five years. - German logistics giant DHL plans to invest half a billion euros in India by 2026, targeting the rapidly growing e-commerce market. - Volkswagen, facing falling sales in China and high production costs at home, is considering new partnerships in India for joint production. - Trade between Germany and India hit a record high in 2023, with India expected to overtake Germany and Japan to become the world's third-largest economy by the end of the decade. Source: [Reuters](https://www.reuters.com/world/germany-bets-india-reduce-reliance-china-2024-10-22/)
2025 Ahmedabad Concert: Biggest Show at Narendra Modi Stadium
* Band announces biggest ever show in Ahmedabad on 25 January, 2025. * Tickets go on sale Saturday, 16 November at 12pm IST. * Event delivered by DHL. #MusicOfTheSpheresWorldTour Source: [Coldplay on X](https://x.com/coldplay/status/1856585649031188487)
Reliable courier service
Delhivery / porter / FedEx / DHL / DTDC Can you guys recommend which one is a reliable one to send a parcel .