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Associate - US Voice process

Practice Leadership And GrowthNoida, Uttar Pradesh, IndiaPosted 19 May 2026

Practice Leadership And Growth is seeking an Associate for a US voice process to support dental practice operations. The role involves managing patient recall, appointment booking, billing inquiries, and lead nurturing. Applicants must have at least two years of experience in patient coordination or healthcare support and proficiency in CRM software. The candidate will work in a fast-paced environment ensuring high-quality patient engagement.

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Experience

2+ years

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

Practice Leadership And Growth is seeking an Associate for a US voice process to support dental practice operations. The role involves managing patient recall, appointment booking, billing inquiries, and lead nurturing. Applicants must have at least two years of experience in patient coordination or healthcare support and proficiency in CRM software. The candidate will work in a fast-paced environment ensuring high-quality patient engagement.

TAL's take

Quality 45/1005/5 clarityTier 2 company

Small, specialized firm with a well-defined support role in healthcare but lacks market-leading prestige.

The responsibilities are very clear and centered around patient coordination and administrative support.

Must haves

  • 2+ years experience in patient coordination or customer service
  • Phonogenic voice and confident call handling skills
  • Excellent verbal and written communication in English
  • Experience in recall, reactivation, billing, and collections
  • Experience with CRM and dental practice management software

Tools and skills

crm systemsdental practice management software

About the company

unfamiliar company, default mid-tier

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