Caller
Xylem Learning is an edtech platform focused on NEET UG exam preparation. The Caller role involves contacting potential and existing users to provide information, address concerns, and support enrollment initiatives. Candidates need strong communication skills and basic computer proficiency to manage customer relations effectively.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Xylem Learning is an edtech platform focused on NEET UG exam preparation. The Caller role involves contacting potential and existing users to provide information, address concerns, and support enrollment initiatives. Candidates need strong communication skills and basic computer proficiency to manage customer relations effectively.
TAL's take
Mid-tier edtech company with a standard, well-defined customer support role.
Clear, concise role description with well-defined responsibilities for a support caller.
Must haves
- Strong communication and interpersonal skills
- Basic computer and data entry skills
- Sales and persuasive skills
- Proficiency in English and local languages spoken in Kerala
Tools and skills
About the company
Unfamiliar company, default mid-tier.