Client relations & Travel experience Manager
GoTrails is seeking a Client Relations & Travel Experience Manager to serve as the primary face of the company for travelers. The role involves managing client communication across multiple channels, explaining itineraries, and ensuring a premium service experience. The ideal candidate will have strong interpersonal skills, be calm under pressure, and have a passion for travel. This is a full-time, hybrid position based in Bengaluru.
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Experience
Experience not specified
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
GoTrails is seeking a Client Relations & Travel Experience Manager to serve as the primary face of the company for travelers. The role involves managing client communication across multiple channels, explaining itineraries, and ensuring a premium service experience. The ideal candidate will have strong interpersonal skills, be calm under pressure, and have a passion for travel. This is a full-time, hybrid position based in Bengaluru.
TAL's take
Small, unknown company with limited scope and non-technical support-oriented role.
Clear and coherent role description, though the function is focused on travel hospitality rather than technical work.
Must haves
- Excellent spoken and written English
- Strong communication and relationship-building skills
- Confident on calls and client interactions
- Calm under pressure and solution-oriented
- Organized and responsive
About the company
unfamiliar company, default mid-tier