Tele Caller
Gradlers is an educational services firm specializing in international study guidance. The Tele Caller will manage inbound and outbound calls to support prospective students in their application and visa processes. Responsibilities include fielding inquiries, performing follow-ups, and maintaining accurate client call records. The role requires strong communication skills and a customer-service mindset.
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Experience
1-2 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Gradlers is an educational services firm specializing in international study guidance. The Tele Caller will manage inbound and outbound calls to support prospective students in their application and visa processes. Responsibilities include fielding inquiries, performing follow-ups, and maintaining accurate client call records. The role requires strong communication skills and a customer-service mindset.
TAL's take
Entry-level administrative support role at a niche, smaller-scale educational services firm.
The role is clearly defined with specific responsibilities related to telecalling and student inquiry management.
Must haves
- Strong communication, active listening, and interpersonal skills
- Proficiency in managing inbound and outbound calls
- Ability to explain processes and guide clients
- Organizational skills and attention to detail
- Customer service orientation
- Graduate degree
Tools and skills
About the company
unfamiliar company, default mid-tier