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Customer Service Technical Support- Immediate Joiner

PineQ Lab TechnologyGurugram, Haryana, IndiaPosted 20 May 2026

PineQ Lab Technology is hiring a Customer Support Associate for an international technical support process based in Gurugram. The role involves handling customer queries via chat, email, and voice related to networking hardware and troubleshooting systems. Candidates must have at least 6 months of relevant experience and strong written English skills. This is a full-time, onsite position requiring rotational shift flexibility.

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Experience

1+ years

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

PineQ Lab Technology is hiring a Customer Support Associate for an international technical support process based in Gurugram. The role involves handling customer queries via chat, email, and voice related to networking hardware and troubleshooting systems. Candidates must have at least 6 months of relevant experience and strong written English skills. This is a full-time, onsite position requiring rotational shift flexibility.

TAL's take

Quality 40/1005/5 clarityTier 2 company

Mid-tier company offering a standard entry-level support role with clearly defined responsibilities.

The JD is clear, coherent, and specifies the exact tasks and technical tools required for the support process.

Must haves

  • Minimum 6 months of experience in Customer Support and Technical Support
  • Proficiency in chat, email, and voice support channels
  • Good written communication skills in English
  • Immediate availability to join

Tools and skills

troubleshootingwi-filanwanrouterssmart boardsticketing systemhelp desknetwork troubleshootingmodems

About the company

Unfamiliar company, default mid-tier assigned.

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