IT Support Officer
Buro Happold is hiring an IT Support Officer to oversee equipment and infrastructure maintenance in their Bengaluru and Mumbai offices. The role involves managing business applications, providing helpdesk support, and ensuring IT security procedures are followed. You will also handle hardware procurement, user account administration, and server backup processes. The position requires 3-4 years of experience and a strong customer-oriented attitude.
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Experience
3-4 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Buro Happold is hiring an IT Support Officer to oversee equipment and infrastructure maintenance in their Bengaluru and Mumbai offices. The role involves managing business applications, providing helpdesk support, and ensuring IT security procedures are followed. You will also handle hardware procurement, user account administration, and server backup processes. The position requires 3-4 years of experience and a strong customer-oriented attitude.
TAL's take
Solid established firm with clear role requirements for an IT support professional, though scope is standard helpdesk/onsite support.
The JD provides a highly detailed list of responsibilities covering hardware, admin, and support tasks.
Must haves
- 3 to 4 years experience as Desktop Support or Technical Support Engineer
- Working knowledge of office automation and computer peripherals
- Knowledge of desktop and server operating systems
- Basic knowledge of Active Directory, IP configuration, DNS, and DHCP
- General hardware and software troubleshooting knowledge
- Basic understanding of SCCM/MECM deployment
- Knowledge of network security practices and anti-virus programs
Tools and skills
About the company
Established international engineering consultancy, tier 2 as it is not a pure software product firm.