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All jobsOnsiteSupportgeneral software3-5 yearswindows 10/11
OnsiteMid Levelgeneral software

End User Support Specialist

Sharp Brains Solutionsmulti, SingaporePosted 20 May 2026

Sharp Brains Solutions is seeking a Desktop Support Engineer for a B2B contract role in Singapore. The engineer will provide onsite deskside support, handle hardware and software lifecycle tasks, and manage incident resolution via ServiceNow. Candidates need proficiency in Windows/macOS, Microsoft O365, SCCM, and Active Directory. The role requires flexibility to travel between two specified locations in Singapore.

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Experience

3-5 years

Function

Support

Work mode

Onsite, Singapore

Company

Tier 3

What you will work on

Sharp Brains Solutions is seeking a Desktop Support Engineer for a B2B contract role in Singapore. The engineer will provide onsite deskside support, handle hardware and software lifecycle tasks, and manage incident resolution via ServiceNow. Candidates need proficiency in Windows/macOS, Microsoft O365, SCCM, and Active Directory. The role requires flexibility to travel between two specified locations in Singapore.

TAL's take

Quality 30/1005/5 clarityTier 3 company1 watchout

Low-tier IT support contract role with limited career growth potential and specific location travel requirements.

JD is very clear on daily responsibilities, required tools, and the specific nature of the onsite support task.

Watchouts

  • Full-Time B2B Contract

Must haves

  • 3-5 years of Desktop Support experience
  • Strong troubleshooting and communication skills
  • Experience with SCCM, Intune, and ServiceNow
  • Hands-on Active Directory and networking knowledge
  • English and Chinese language proficiency (B2 Level)

Tools and skills

windows 10/11macosmicrosoft office 365outlookvpnsccmmicrosoft intuneservicenowactive directory

About the company

Small or unknown IT services company without a strong engineering brand identity.

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