Customer Success Manager (Enterprise Clients- India)- Mumbai
Darwinbox is a leading HR technology platform serving global enterprises. The Customer Success Manager will lead techno-functional consulting, manage client product configuration, and drive adoption and retention. The role requires extensive experience in HR transformation or HCM implementation alongside strong office suite proficiency. This position manages client relationships for enterprise-scale businesses.
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Experience
6+ years
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
Darwinbox is a leading HR technology platform serving global enterprises. The Customer Success Manager will lead techno-functional consulting, manage client product configuration, and drive adoption and retention. The role requires extensive experience in HR transformation or HCM implementation alongside strong office suite proficiency. This position manages client relationships for enterprise-scale businesses.
TAL's take
High-caliber tier-1 company with a clearly defined enterprise-facing role in the fast-growing HR tech sector.
Clear and coherent responsibilities related to customer success and product configuration, though slightly broad in its techno-functional scope.
Salaries at Darwinbox
20.4 LPA average
Based on 27 Grapevine salary entries for Darwinbox.
Product Management
0 - 2 years
14 LPA average
Range: 14 - 14 LPA
Other roles
0 - 2 years
10 LPA average
Range: 5 - 16 LPA
Other roles
2 - 4 years | APM
12 LPA average
Range: 6 - 18 LPA
Marketing
4 - 6 years | L13
11 LPA average
Range: 8 - 14 LPA
Must haves
- MBA/PGDM or relevant work experience
- 6+ years of experience in HR transformation or HCM implementation
- Understanding of technology systems
- Proficiency in MS Excel, Word, and PowerPoint
Tools and skills
Nice to have: hrms system implementation.
About the company
Darwinbox is a prominent, well-funded HR tech unicorn with a strong market presence and marquee global investors.
Posts mentioning Darwinbox
Growth in HR Tech
I am going to start my career as a Darwinbox functional consultant. I need suggestions, after a few years of experience in this role what are the possible roles I can pitch for my next switch where there is a possibility of high salary what skills I should learn? I just have 2.5 years of HR ops and System admin experience.
Darwinbox Secures $140M to Challenge HR Giants
- Darwinbox, an HR tech startup from India, raised $140M to expand globally, especially in the U.S. - The funding round was co-led by KKR and Partners Group, with several unnamed investors selling parts of their stakes. - Darwinbox’s investor list includes Microsoft, Salesforce, Sequoia, TCV, Peak XV, and Lightspeed. - The company now generates 60% of its revenue from outside India, with the U.S. being its fastest-growing market. - Darwinbox plans to leverage AI to enhance its all-in-one HR platform, aiming to disrupt legacy systems. Source: [TechCrunch](https://techcrunch.com/2025/03/05/darwinbox-the-hr-upstart-from-india-raises-140m-to-take-on-deel-and-rippling/)
How's Darwinbox culture and WLB?
Gone through their Glassdoor pretty mixed but there are people who are there under 1 year all of them citing no WLB and culture issues.