Customer Support Executive
CoverYou is an insurtech company providing insurance services to medical professionals. The Customer Support Executive will handle customer queries via multiple channels and perform lead generation through cold calling. Candidates must have experience in CRM or lead generation and be comfortable in target-driven environments. This role focuses on maintaining client relationships and coordinating with internal teams for issue resolution.
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Experience
0-2 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
CoverYou is an insurtech company providing insurance services to medical professionals. The Customer Support Executive will handle customer queries via multiple channels and perform lead generation through cold calling. Candidates must have experience in CRM or lead generation and be comfortable in target-driven environments. This role focuses on maintaining client relationships and coordinating with internal teams for issue resolution.
TAL's take
Role is a standard entry-level customer support and lead generation position at a mid-tier insurance startup.
The JD clearly defines the role responsibilities and requirements without excessive fluff.
Must haves
- 0-2 years of experience in lead generation or CRM roles
- Good communication and interpersonal skills
- Comfortable with cold calling and customer interaction
- Ability to work in a target-driven environment
Tools and skills
About the company
Unfamiliar insurance intermediary startup, default mid-tier.
Posts mentioning CoverYou
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Which Health Insurance do you have apart from the ones provided by your employer?
Please do share what's the cover you have taken. Also, do you look only for claims settlement ratio or are there any other factors that were considered while finalizing? Planning to move away from Star Health and looking for options.
How much health insurance do you have and you feel is adequate for you and your family?
Choose one. Donot include health insurance from your employer. This should be the cover you pay for on your own.