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All jobsOnsiteOperationsb2b saasExperience not specifiedgenerative ai
OnsiteMid Levelb2b saas

Business Analyst (Sales Excellence)

Singapore AirlinesSingaporePosted 18 May 2026

Singapore Airlines is seeking a Business Analyst to lead the integration of Generative AI into their B2B sales and servicing operations. The role involves mapping processes, designing AI-powered workflows, and collaborating with cross-functional teams to drive automation. Candidates require experience in business transformation, process optimization, and a solid understanding of B2B sales workflows. This position is based in Singapore and requires strong project management and communication skills.

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Experience

Experience not specified

Function

Operations

Work mode

Onsite, Singapore

Company

Tier 2

What you will work on

Singapore Airlines is seeking a Business Analyst to lead the integration of Generative AI into their B2B sales and servicing operations. The role involves mapping processes, designing AI-powered workflows, and collaborating with cross-functional teams to drive automation. Candidates require experience in business transformation, process optimization, and a solid understanding of B2B sales workflows. This position is based in Singapore and requires strong project management and communication skills.

TAL's take

Quality 60/1004/5 clarityTier 2 company

Solid role within a major global organization focused on AI-driven process transformation, though the tech stack is high-level.

Clear focus on GenAI integration for B2B sales operations with well-defined responsibilities.

Must haves

  • Experience in business transformation or process optimization
  • Understanding of B2B sales and customer service operations
  • Analytical skills to translate business needs into technical requirements
  • Knowledge of GenAI platforms and business applications
  • Project management expertise

Tools and skills

generative aiworkflow automationsystems integration

About the company

Global airline with significant corporate operations but not a primary tech-first or software company.

Posts mentioning Singapore Airlines