CUSTOMER SERVICE AGENT
This role at DP World involves providing high-quality customer service and buggy transport assistance to passengers within a major airport terminal. The incumbent will be responsible for disseminating accurate information, coordinating with stakeholders, and ensuring the safety and comfort of airport users. The position requires working a demanding 12-hour rotating shift pattern in a fast-paced, mobile environment. It is an operational role focused on service excellence and adherence to terminal safety protocols.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
This role at DP World involves providing high-quality customer service and buggy transport assistance to passengers within a major airport terminal. The incumbent will be responsible for disseminating accurate information, coordinating with stakeholders, and ensuring the safety and comfort of airport users. The position requires working a demanding 12-hour rotating shift pattern in a fast-paced, mobile environment. It is an operational role focused on service excellence and adherence to terminal safety protocols.
TAL's take
Role at a reputable global infrastructure firm, though the position is an entry-level operational support role with standard requirements.
The JD provides a very clear and detailed set of responsibilities specific to airport passenger assistance and buggy transport operations.
Salaries at DP World
39.4 LPA average
Based on 31 Grapevine salary entries for DP World.
Operations
2 - 4 years | Software engineer
17 LPA average
Range: 17 - 17 LPA
Engineering
2 - 4 years | Software engineer
26 LPA average
Range: 25 - 29 LPA
Other roles
2 - 4 years | Software engineer
30 LPA average
Range: 24 - 35 LPA
Engineering
4 - 6 years | 4
37 LPA average
Range: 25 - 50 LPA
Must haves
- Safe and efficient transport of airport guests
- Excellent delivery of customer service
- Availability for 12-hour rotating shifts
- Ability to work in a mobile, high-volume environment
- Monitor and manage internal lift entrapment and panic alarm processes
About the company
Established logistics and port operator, global infrastructure company.
Posts mentioning DP World
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