Customer Service Representative
Hometech Construction Solutions is looking for a Customer Service Representative in Ernakulam to support their construction and renovation consulting services. The role involves managing customer inquiries, addressing concerns, and ensuring high satisfaction levels across all client interactions. Candidates need strong communication skills, problem-solving abilities, and basic computer proficiency. This is an onsite, full-time position focused on building client relationships.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Hometech Construction Solutions is looking for a Customer Service Representative in Ernakulam to support their construction and renovation consulting services. The role involves managing customer inquiries, addressing concerns, and ensuring high satisfaction levels across all client interactions. Candidates need strong communication skills, problem-solving abilities, and basic computer proficiency. This is an onsite, full-time position focused on building client relationships.
TAL's take
Tier-2 company with a standard entry-level support role and minimal technical requirements.
The role is clearly defined with specific responsibilities and required interpersonal skills, though it lacks a technical stack.
Must haves
- Voice clarity and confidence
- Strong customer handling ability
- Sound communication skills
- Problem-solving mindset
- Basic computer knowledge
- Multitasking ability
- Follow-up discipline
Tools and skills
About the company
Unfamiliar company, default mid-tier.