Senior Customer Success Manager - India
GitLab is seeking a Senior Customer Success Manager to drive adoption and long-term value for customers on their DevSecOps platform. You will serve as a trusted advisor, guiding customers through software development lifecycle best practices and CI/CD implementation. The role involves leading workshops, analyzing usage data, and collaborating across internal teams to ensure customer success. You will work in a remote environment as part of a globally distributed team.
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Experience
Experience not specified
Function
Support
Work mode
Remote, India
Company
Tier 1
What you will work on
GitLab is seeking a Senior Customer Success Manager to drive adoption and long-term value for customers on their DevSecOps platform. You will serve as a trusted advisor, guiding customers through software development lifecycle best practices and CI/CD implementation. The role involves leading workshops, analyzing usage data, and collaborating across internal teams to ensure customer success. You will work in a remote environment as part of a globally distributed team.
TAL's take
Tier 1 company with a clearly defined, impactful customer success role in the DevSecOps domain.
Very well-defined role responsibilities and expectations for a customer-facing position at a mature organization.
Salaries at GitLab
63.6 LPA average
Based on 3 Grapevine salary entries for GitLab.
Engineering
4 - 6 years | L4
60 LPA average
Range: 60 - 60 LPA
Other roles
4 - 6 years | L4
60 LPA average
Range: 60 - 60 LPA
Engineering
8 - 10 years
70 LPA average
Range: 70 - 70 LPA
Must haves
- Experience in customer-facing post-sales adoption and advocacy
- Background in customer success or technical account management
- Understanding of git and branching strategies
- Knowledge of software development lifecycle and tooling
- Familiarity with CI/CD and DevSecOps practices
Tools and skills
About the company
GitLab is a well-known, publicly traded company with a strong global engineering brand.
Posts mentioning GitLab
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