Senior Manager – Infrastructure Operations (NOC & Major Incident Management)
MKS Inc. is seeking a Senior Manager for Infrastructure Operations to lead 24x7 NOC and Major Incident Management. The role involves overseeing Windows, Linux, storage, and cloud environments while driving ITIL process maturity. The successful candidate will lead teams, manage stakeholders, and implement automation to improve operational efficiency. This position requires strong technical expertise and leadership skills to maintain high availability across enterprise systems.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
MKS Inc. is seeking a Senior Manager for Infrastructure Operations to lead 24x7 NOC and Major Incident Management. The role involves overseeing Windows, Linux, storage, and cloud environments while driving ITIL process maturity. The successful candidate will lead teams, manage stakeholders, and implement automation to improve operational efficiency. This position requires strong technical expertise and leadership skills to maintain high availability across enterprise systems.
TAL's take
Solid tier-2 role with well-defined leadership responsibilities and clear functional scope.
Clear, coherent job description outlining responsibilities in NOC and infrastructure management.
Must haves
- Experience in NOC operations and major incident management
- Hands-on experience in Windows and Linux/Unix systems
- Proficiency in storage and backup technologies
- Hands-on experience with AWS and/or Azure
- Strong proficiency in automation and scripting (PowerShell, Python, Shell)
- Strong understanding of ITIL framework
Tools and skills
Nice to have: devops.
About the company
unfamiliar company, default mid-tier