Senior Analyst Application Support
Senior Analyst Application Support at Empower India, a fintech-focused organization, to ensure the stability and performance of digital applications. The role involves managing production support, resolving incidents, and collaborating with SRE and engineering teams to enhance observability. Candidates require expertise in Salesforce, scripting tools like Python and PowerShell, and ITSM platforms such as ServiceNow. The position focuses on maintaining high availability across web, mobile, and cloud environments.
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Experience
5+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Senior Analyst Application Support at Empower India, a fintech-focused organization, to ensure the stability and performance of digital applications. The role involves managing production support, resolving incidents, and collaborating with SRE and engineering teams to enhance observability. Candidates require expertise in Salesforce, scripting tools like Python and PowerShell, and ITSM platforms such as ServiceNow. The position focuses on maintaining high availability across web, mobile, and cloud environments.
TAL's take
Solid tier-2 role with defined responsibilities and clear impact within enterprise application support.
The JD clearly defines the role responsibilities, required stack, and team interactions.
Must haves
- 5+ years professional experience in technology
- Working experience with Salesforce
- Working experience with PowerShell and Python
- Working experience with ITSM tools like Service Now
- Hands-on experience with monitoring and logging tools like Splunk or Dynatrace
Tools and skills
About the company
Established financial services firm with significant operations in India.
Posts mentioning Empower India
UP Empowers Youth with AI Training Initiative
- Uttar Pradesh has launched 'AI Pragya' to train 10 lakh citizens in advanced digital technologies like AI, machine learning, and data analytics. - The Centre for e-Governance will act as the nodal agency, and the program is backed by the World Bank with a significant loan. - Partnerships with tech giants like Microsoft and Google will ensure high-quality training and bridge the digital divide. - This initiative aligns with national efforts to boost digital skills, including programs like PM Kaushal Vikas Yojana. - UP's vibrant startup ecosystem, with over 14,000 DPIIT-recognized startups, stands to benefit from this digital push. Source: [Inc42](https://inc42.com/buzz/up-launches-ai-pragya-to-train-10-lakh-youth-in-emerging-technologies/)
Hocal Application launched in delhi to empower hyperlocal services and increase employment opportunity.
Imagine a platform where anyone can earn, anytime, anywhere! Hocal is here to revolutionize how Delhi connects and thrives. Whether you’re a skilled professional, a student looking to make some extra cash, or simply someone ready to lend a helping hand – Hocal makes it easy to monetize your time and skills. From quick errands and emergency tasks to specialized services like repairs, deliveries, and more – you can offer what you do best or find what you need in a few taps. 💼 Why Join Hocal? ✔ Earn on your terms – You decide when, where, and how much to work. ✔ Dual functionality – Be a service provider or a seeker whenever it suits you. ✔ Simple and secure – User-friendly interface and seamless payments. ✔ Hyperlocal power – Build connections in your neighborhood and beyond. Hocal isn’t just an app – it’s Delhi’s new way to grow together. Ready to unlock your potential? Download Application on Play Store :
Delhi's New Scheme: Financial Aid for Women
- Delhi CM Atishi announced the Mukhya Mantri Mahila Samman Yojana, offering Rs 1,000 monthly to women, to be rolled out in 10-15 days. - The scheme aims to empower women financially, with potential increases to Rs 2,100 if AAP returns to power. - Registration to start soon, with the first installments expected before March 31, 2025. Source: [The Economic Times](https://economictimes.indiatimes.com/news/politics-and-nation/scheme-to-give-rs-1000-to-delhi-women-to-be-rolled-out-in-10-15-days-cm-atishi/articleshow/116292529.cms), [Ndtv](https://www.ndtv.com/india-news/mukhyamantri-mahila-samman-yojana-how-to-apply-eligibility-and-more-7241023)