Customer Success Manager
Billtrust is a leader in B2B order-to-cash software and digital payments looking for a Customer Success Manager. The role involves managing customer success teams, driving account management, and partnering with C-level executives. Candidates must have experience in the e-commerce domain and a proven background in mentoring and team growth. The position requires strong communication skills and the ability to operate in a fast-paced environment.
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Experience
3+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Billtrust is a leader in B2B order-to-cash software and digital payments looking for a Customer Success Manager. The role involves managing customer success teams, driving account management, and partnering with C-level executives. Candidates must have experience in the e-commerce domain and a proven background in mentoring and team growth. The position requires strong communication skills and the ability to operate in a fast-paced environment.
TAL's take
Solid role at an established B2B fintech company with clear leadership expectations and cross-functional responsibilities.
The JD provides clear expectations for experience and responsibilities, though it lacks a specific technical stack requirement.
Must haves
- Experience in E-Commerce domain
- Experience in a client facing leadership capacity
- 3+ years in customer success, management consulting or value selling
- Ability to lead a Customer Success or Account Management team
- Experience working with C-Level executives
About the company
Established fintech software company with global footprint but lacks the hyper-growth eng-first brand of tier-1 leaders.