Product Impl & Support Specialist, Prod & Sol
BCD Travel is seeking a Product Implementation and Support Specialist in Bengaluru to manage GDS and agent-facing product implementations. The role involves setting up new business implementations, providing ongoing technical support, and maintaining product databases. You will work closely with Product Managers and operational teams to ensure high availability and functionality of travel technology tools. The position requires strong proficiency in GDS systems and documentation skills within a collaborative global team environment.
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Experience
Experience not specified
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
BCD Travel is seeking a Product Implementation and Support Specialist in Bengaluru to manage GDS and agent-facing product implementations. The role involves setting up new business implementations, providing ongoing technical support, and maintaining product databases. You will work closely with Product Managers and operational teams to ensure high availability and functionality of travel technology tools. The position requires strong proficiency in GDS systems and documentation skills within a collaborative global team environment.
TAL's take
Solid role at an established global firm in the corporate travel sector with clear operational responsibilities.
The JD provides a very clear breakdown of daily responsibilities, specific GDS requirements, and team interaction expectations.
Must haves
- Extensive experience in travel industry business travel operational reservation work flow
- Knowledge of GDS systems like Sabre, Apollo, Galileo, Amadeus, Worldspan
- Comprehensive knowledge of agent-facing travel technology tools
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Visio
- Background in product configuration, requirements gathering and documentation
Tools and skills
About the company
Established global corporate travel management company with significant revenue, but does not fit the Tier 1 engineering-centric criteria.
Posts mentioning BCD Travel
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