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Associate Vice President - CC PIL AND THIRD PARTY

HSBCMumbai, Maharashtra, IndiaPosted 20 May 2026

This Associate Vice President role at HSBC focuses on overseeing telemarketing operations within the Contact Centre for personal loan and credit products. The candidate will manage, motivate, and develop teams while driving strategic, financial, and operational goals. Key tasks involve optimizing third-party throughput, managing portfolio discrepancies, and enhancing disbursal rates. The position requires substantial experience in telesales and independent business management.

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Experience

5+ years

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

This Associate Vice President role at HSBC focuses on overseeing telemarketing operations within the Contact Centre for personal loan and credit products. The candidate will manage, motivate, and develop teams while driving strategic, financial, and operational goals. Key tasks involve optimizing third-party throughput, managing portfolio discrepancies, and enhancing disbursal rates. The position requires substantial experience in telesales and independent business management.

TAL's take

Quality 75/1004/5 clarityTier 2 company

High-level leadership role at a globally recognized financial institution with clear operational responsibilities.

Clear focus on telemarketing operations, sales goals, and team management within a financial product context.

Salaries at HSBC

18.4 LPA average

Based on 669 Grapevine salary entries for HSBC.

View all salaries

Operations

0 - 2 years | GCB6

11 LPA average

Range: 4 - 18 LPA

Operations

2 - 4 years | GCB6

12 LPA average

Range: 5 - 24 LPA

Operations

4 - 6 years | L6

8 LPA average

Range: 4 - 14 LPA

Operations

6 - 8 years | L5

14 LPA average

Range: 8 - 21 LPA

Must haves

  • Minimum 5 years of total work experience
  • Minimum 3 years managing large business independently
  • Sound telesales background
  • Experience managing alternate channels
  • Good communication skills
  • People management skills

Tools and skills

telesalespeople managementcoachingcounsellingcibilfoir

Nice to have: personal loan product knowledge, anytime credit product knowledge.

About the company

Global bank with established presence, though not a pure-play tech company.

Posts mentioning HSBC