Customer Service Representative
Zoomlion Gulf FZE is hiring a Customer Service Representative to support operations in the construction machinery industry. The role involves managing customer interaction channels, handling inquiries, and coordinating with service teams to ensure prompt support. Candidates must have experience in after-sales service and strong communication skills in English and Hindi. The position requires proficiency in office software and a commitment to maintaining service standards.
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Experience
1+ years
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Zoomlion Gulf FZE is hiring a Customer Service Representative to support operations in the construction machinery industry. The role involves managing customer interaction channels, handling inquiries, and coordinating with service teams to ensure prompt support. Candidates must have experience in after-sales service and strong communication skills in English and Hindi. The position requires proficiency in office software and a commitment to maintaining service standards.
TAL's take
Solid operational role within a established industrial firm, though domain is traditional machinery rather than tech.
Well-defined customer support responsibilities and clear language and experience requirements.
Must haves
- Bachelor's degree
- Over one year experience in after-sales service in construction machinery industry
- Fluent in English and Hindi
- Proficient in Microsoft Word, Excel, and PowerPoint
Tools and skills
Nice to have: chinese language.
About the company
Established international industrial company in the construction machinery sector.