Guest Services Agent, Service Express (Part-Time)
The Guest Services Agent will provide comprehensive support for hotel guests at The Westin Singapore via telephone, email, and mobile devices. Responsibilities include processing guest requests, managing switchboard operations, and coordinating with departments like housekeeping. Candidates are expected to maintain professional standards, assist with property amenities, and provide a welcoming experience. This is a part-time position focused on guest satisfaction and operational efficiency.
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Experience
0-0 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
The Guest Services Agent will provide comprehensive support for hotel guests at The Westin Singapore via telephone, email, and mobile devices. Responsibilities include processing guest requests, managing switchboard operations, and coordinating with departments like housekeeping. Candidates are expected to maintain professional standards, assist with property amenities, and provide a welcoming experience. This is a part-time position focused on guest satisfaction and operational efficiency.
TAL's take
Solid hospitality brand, but role is a part-time entry-level service position.
Highly specific operational duties defined for a guest services role.
Must haves
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Clear and professional language skills
- Ability to lift objects up to 10 pounds
About the company
Global hospitality brand, well-established international chain.
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