Warranty Specialist - Agency
CNH is seeking a Warranty Specialist to manage and evaluate dealer warranty claims within the agriculture and construction sector. The role involves processing level 1 and 2 claims, maintaining dealer communication via the WIT tool, and delivering training sessions to improve claim quality. Candidates must have at least 5 years of experience and hold an engineering degree or diploma. This is a collaborative position that requires coordination with internal quality and product support teams.
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Experience
5+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
CNH is seeking a Warranty Specialist to manage and evaluate dealer warranty claims within the agriculture and construction sector. The role involves processing level 1 and 2 claims, maintaining dealer communication via the WIT tool, and delivering training sessions to improve claim quality. Candidates must have at least 5 years of experience and hold an engineering degree or diploma. This is a collaborative position that requires coordination with internal quality and product support teams.
TAL's take
Solid multinational industrial firm offering a defined, stable operational role.
The JD clearly outlines the scope of warranty claim processing, dealer communication, and training responsibilities.
Must haves
- Minimum 5 years of experience
- Degree or Diploma in Engineering
- Advanced English language skills
- Proficiency in Microsoft Office
- Expert Excel skills
Tools and skills
Nice to have: sap.
About the company
Global industrial company with established presence but not a pure-play tech brand.