#2026-O-0007 Technical Support Engineer
INVIDI Technologies Corporation is seeking a Senior Technical Support Engineer in Bengaluru to join their adtech platform team. The role involves managing customer communications, triaging issues, and collaborating with engineering teams on root-cause analysis. Candidates must have 5+ years of experience and be proficient in several technical areas including scripting, cloud infrastructure, and databases. The position operates within an Agile framework and requires technical troubleshooting capabilities.
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Experience
5+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
INVIDI Technologies Corporation is seeking a Senior Technical Support Engineer in Bengaluru to join their adtech platform team. The role involves managing customer communications, triaging issues, and collaborating with engineering teams on root-cause analysis. Candidates must have 5+ years of experience and be proficient in several technical areas including scripting, cloud infrastructure, and databases. The position operates within an Agile framework and requires technical troubleshooting capabilities.
TAL's take
Stable domain-specific role at an established company with clearly defined requirements and technical expectations.
Clear expectations and responsibilities, though the technical stack requirements are listed as a flexible 'pick 3' format.
Must haves
- University degree
- 5+ years of relevant experience
- Fluent in English with excellent communication skills
- Ability to articulate technical solutions to all audiences
- Experience in debugging complex technical issues
- Ability to work with multiple customers simultaneously
- Proficiency in three of the specified technical skills
Tools and skills
Nice to have: cloud-based saas products, video advertising, ad serving, agile, atlassian products.
About the company
Established technology provider for television software but lacks the global brand recognition of Tier 1 tech giants.