Production Support Technical Lead
The role is for a Production Support Technical Lead at a banking tech MNC focusing on equity pricing applications. The position involves 1st and 2nd level technical support, daily production monitoring, incident reporting, and change management. Candidates need a strong background in Unix and Oracle databases along with ITIL process knowledge. The role also requires project coordination and direct interaction with business stakeholders.
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Experience
8+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
The role is for a Production Support Technical Lead at a banking tech MNC focusing on equity pricing applications. The position involves 1st and 2nd level technical support, daily production monitoring, incident reporting, and change management. Candidates need a strong background in Unix and Oracle databases along with ITIL process knowledge. The role also requires project coordination and direct interaction with business stakeholders.
TAL's take
Solid tier-2 role with clear expectations and well-defined technical and functional responsibilities in a support lead capacity.
Clear title and well-defined scope focusing on production support, incident management, and project coordination within a specific team context.
Must haves
- 8+ years experience in Application support
- Good Knowledge of ITIL process
- Technical knowledge on Unix and Oracle Database
- Excellent academic track record
Tools and skills
Nice to have: agile, jenkins, mysql, sql server, python, shell scripting.
About the company
unfamiliar company, default mid-tier
Posts mentioning Banking Tech MNC
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