Sr. Manager Service Delivery
Liquidity Services is seeking a Senior Manager to oversee service delivery and operations for their Chennai-based team. The role involves leading 3-5 project managers, managing client customizations, and acting as the primary escalation point for stakeholders. You will drive project planning, resource allocation, and reporting while ensuring high-quality SaaS delivery. The position requires extensive experience in software delivery and team management, with a focus on client partnership and operational efficiency.
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Experience
10+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Liquidity Services is seeking a Senior Manager to oversee service delivery and operations for their Chennai-based team. The role involves leading 3-5 project managers, managing client customizations, and acting as the primary escalation point for stakeholders. You will drive project planning, resource allocation, and reporting while ensuring high-quality SaaS delivery. The position requires extensive experience in software delivery and team management, with a focus on client partnership and operational efficiency.
TAL's take
Solid senior leadership role in a SaaS delivery center with clear oversight responsibilities and team management scope.
The JD provides a very clear scope, reporting structure, and defined operational responsibilities for the Chennai delivery center.
Must haves
- 10+ years of experience in software delivery or project management
- 3+ years managing project managers or delivery teams
- Experience managing multi-client SaaS delivery environments
- Strong experience with Agile/Scrum delivery frameworks
- Excellent organizational, communication, and stakeholder management skills
Tools and skills
Nice to have: ai technologies.
About the company
Established SaaS company providing auction marketplace solutions, fits the profile of a mid-stage product organization.
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