ISSRRN000704 - Infra Tech Support Practitioner Copy 02
Accenture is hiring for an Infrastructure Tech Support role to manage service desk operations in Gurugram. The position involves maintaining production system availability, driving incident resolution, and establishing disaster recovery procedures. Candidates need basic knowledge in service desk management and a bachelor's degree. This is a foundational role focused on operational stability and service restoration.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture is hiring for an Infrastructure Tech Support role to manage service desk operations in Gurugram. The position involves maintaining production system availability, driving incident resolution, and establishing disaster recovery procedures. Candidates need basic knowledge in service desk management and a bachelor's degree. This is a foundational role focused on operational stability and service restoration.
TAL's take
Entry-level support role at a global firm with well-defined but routine responsibilities.
Clear, concise role definition focused on service desk management and production system uptime.
Salaries at Accenture
12.7 LPA average
Based on 5,657 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Beginner proficiency in Service Desk Management
- Bachelor's Degree in relevant field
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a large global IT services firm, categorized as Tier 2 for engineering and support roles.
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