ISSRRN000922 - Infra Tech Support Practitioner
This role at Accenture focuses on infrastructure technical support within a service desk environment. You will be responsible for system availability, incident resolution, and maintaining disaster recovery and data retention procedures. Candidates need beginner proficiency in service desk management and voice support, along with at least one year of relevant experience. The position is based in Bengaluru and requires a bachelor's degree.
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Experience
1+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture focuses on infrastructure technical support within a service desk environment. You will be responsible for system availability, incident resolution, and maintaining disaster recovery and data retention procedures. Candidates need beginner proficiency in service desk management and voice support, along with at least one year of relevant experience. The position is based in Bengaluru and requires a bachelor's degree.
TAL's take
Tier-2 global consultancy with a clearly defined entry-level support role scope.
Very clear, structured requirements and responsibilities for a junior support practitioner role.
Salaries at Accenture
12.7 LPA average
Based on 5,657 Grapevine salary entries for Accenture.
Information Technology
0 - 2 years | L12
3 LPA average
Range: 2 - 8 LPA
Human Resources
0 - 2 years | L12
5 LPA average
Range: 4 - 8 LPA
Accounting
0 - 2 years | L12
6 LPA average
Range: 5 - 8 LPA
Operations
0 - 2 years | L12
3 LPA average
Range: 2 - 5 LPA
Must haves
- Beginner proficiency in Service Desk Management
- Beginner proficiency in Service Desk Voice Support
- Minimum 1 year of experience
- Bachelor's Degree in relevant field
Tools and skills
Nice to have: problem solving, communication, customer service, incident management, technical troubleshooting.
About the company
Accenture is a global consultancy, here acting as an MNC with standardized service delivery roles.
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