Information Technology Technician
Mindenious is an edtech platform seeking an IT Technician in Bengaluru. The role involves diagnosing and resolving technical issues, providing end-user support, and training staff on systems. The candidate should have experience in IT support, troubleshooting, and customer service. This is a full-time, on-site position.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Mindenious is an edtech platform seeking an IT Technician in Bengaluru. The role involves diagnosing and resolving technical issues, providing end-user support, and training staff on systems. The candidate should have experience in IT support, troubleshooting, and customer service. This is a full-time, on-site position.
TAL's take
Mid-tier edtech startup offering a standard IT support role with clear, well-defined responsibilities.
Clear and focused JD identifying all core responsibilities and technical expectations for an IT support role.
Must haves
- Proficiency in troubleshooting and resolving technical issues
- Experience in delivering effective technical support
- Strong customer service skills
- Ability to provide training to users on IT systems
- Bachelor’s degree in Information Technology or Computer Science
Tools and skills
Nice to have: operating systems, hardware, network systems.
About the company
Unfamiliar company, default mid-tier assigned.