Customer Success and Project Coordinator
FourTwoThree is a fintech company building a data-driven platform for institutional customers in the financial sector. The role serves as the first member of the Customer Success team, acting as the primary connective tissue between clients and internal delivery teams. Responsibilities include managing project timelines, coordinating deliverables, and building long-term institutional relationships. The candidate will utilize tools like Jira and Confluence to ensure high-quality delivery across multi-stakeholder programs.
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Experience
2-4 years
Function
Support
Work mode
Hybrid, Singapore
Company
Tier 2
What you will work on
FourTwoThree is a fintech company building a data-driven platform for institutional customers in the financial sector. The role serves as the first member of the Customer Success team, acting as the primary connective tissue between clients and internal delivery teams. Responsibilities include managing project timelines, coordinating deliverables, and building long-term institutional relationships. The candidate will utilize tools like Jira and Confluence to ensure high-quality delivery across multi-stakeholder programs.
TAL's take
Solid early-stage fintech role with foundational responsibilities and strong backing, though growth and scale are yet to be proven.
The JD clearly defines a role that bridges customer success and project management with explicit tools and responsibilities.
Must haves
- 2–4 years experience in customer-facing delivery or project coordination
- Proven experience building relationships with external stakeholders
- Strong project management skills owning timelines and deliverables
- Hands-on experience with tools like Jira, Confluence, or Notion
- Excellent written and verbal communication skills
- High EQ and ability to manage competing priorities
Tools and skills
Nice to have: pmp, prince2.
About the company
Early-stage startup backed by major banks without sufficient public market status to qualify for Tier 1.