Associate Customer Service Manager
The Associate Customer Service Manager at IDFC FIRST Bank is responsible for branch operations within the Rural Banking function in Indore. Key duties include managing customer service delivery, performing KYC and documentation, handling transactions, and ensuring branch compliance. The role requires experience in banking or financial services and proficiency with banking software. It is an onsite role focused on scaling retail banking activities.
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Experience
1+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Associate Customer Service Manager at IDFC FIRST Bank is responsible for branch operations within the Rural Banking function in Indore. Key duties include managing customer service delivery, performing KYC and documentation, handling transactions, and ensuring branch compliance. The role requires experience in banking or financial services and proficiency with banking software. It is an onsite role focused on scaling retail banking activities.
TAL's take
Solid operational role in a recognized financial institution with clearly defined responsibilities.
The JD provides a very clear and coherent list of operational, compliance, and administrative responsibilities suitable for a branch role.
Salaries at IDFC FIRST Bank
21.6 LPA average
Based on 5 Grapevine salary entries for IDFC FIRST Bank.
Other roles
0 - 2 years
16 LPA average
Range: 10 - 22 LPA
Other roles
2 - 4 years
20 LPA average
Range: 20 - 20 LPA
Other roles
4 - 6 years
22 LPA average
Range: 22 - 22 LPA
Other roles
6 - 8 years
34 LPA average
Range: 34 - 34 LPA
Must haves
- Minimum 1 year relevant experience in banking or allied financial services
- Graduate in any discipline
- Strong understanding of branch operations and banking procedures
- Attention to detail and compliance orientation
- Proficiency in banking systems and digital tools
Tools and skills
About the company
Established major Indian private sector bank with a significant retail banking presence.
Posts mentioning IDFC FIRST Bank
Legal/Banking Advice Needed
In my CIBIL report i can see one loan account from IDFC registered on my account (2yrs old consumer loan account). Though it is paid timely but it's not mine. And I have never had an account with IDFC in my entire life and the amount is very less only 13k. 1. What measures should i take to remove that account from my name or from the CIBIL report? 2. How to know the account number? Might be needed to share with the bank.. Also, is there any way to check how many credit cards or loan accounts are in my name currently or in past?
Groww NBFC's Loan Book Soars to $115 Million Amid Strategic Shifts
- Groww Creditserv, Groww's NBFC, expanded its loan book to Rs 965 crore ($115 million) by June 2024, up from Rs 731 crore ($87 million) in March 2024. - Personal loans make up 98% of the loan book, with the remaining 2% being consumer loans. - Groww's lending portfolio also includes partnerships with Aditya Birla Finance, IDFC First Bank, and Credit Saison. - The company dispenses around Rs 250 crore in personal and consumer durable loans monthly, peaking at Rs 350 crore before a strategic shift. - Changes in leadership and a focus on co-lending have marked Groww's recent strategy, with significant equity funding and a growing retail stock investor base driving overall growth. Source: [The Arc](https://thearcweb.com/article/groww-nbfc-expands-loan-book-to-115-mn-nKCctdAHTD2rVZP6)
International Cards : Suggestion
Rejected by Scapia and Fi, no reasons given Saw a video on Niyo Global, saying they have huge downtimes which can be inconvenient Others I found 1. IDFC Wow Zero Forex card 2. BookMyForex YES Bank Forex Card 3. TripMoney Global Cash Card Please suggest