Senior Solutions Consultant (Pre-Sales)
Zendesk is hiring a Senior Solutions Consultant to lead technical sales and solution architecture for the Indian market. The role involves managing the technical sales cycle, executing proofs of concept, and evangelizing AI-based customer service solutions to enterprise prospects. Candidates must possess deep technical knowledge of web technologies and have substantial pre-sales experience in a SaaS environment. The role requires a blend of technical expertise and the ability to consult with C-level stakeholders.
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Experience
5+ years
Function
Consulting
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Zendesk is hiring a Senior Solutions Consultant to lead technical sales and solution architecture for the Indian market. The role involves managing the technical sales cycle, executing proofs of concept, and evangelizing AI-based customer service solutions to enterprise prospects. Candidates must possess deep technical knowledge of web technologies and have substantial pre-sales experience in a SaaS environment. The role requires a blend of technical expertise and the ability to consult with C-level stakeholders.
TAL's take
Reputable global B2B SaaS brand with a clear, well-defined senior client-facing role in the Indian market.
Very clear scope regarding pre-sales, technical ownership of the sales cycle, and specific technology requirements.
Salaries at Zendesk
24.0 LPA average
Based on 1 Grapevine salary entries for Zendesk.
Other roles
4 - 6 years | L2
24 LPA average
Range: 24 - 24 LPA
Must haves
- 5+ years of client facing Pre-sales experience
- Proficiency in web/scripting technologies (HTML, CSS, JavaScript, JSON)
- Experience mapping RFI/RFP requirements to software solutions
- Experience managing Customer Pilots and Proof of Concepts
- Bachelor’s degree or equivalent
Tools and skills
Nice to have: customer service software, itsm, bi, data warehousing.
About the company
Established SaaS company with strong market presence, though not a top-tier FAANG-scale unicorn.
Posts mentioning Zendesk
Referral required at Zendesk
Hi Folks, Need a referral at Zendesk. Please please let me know if you work there and can help. Thanks in advance :)
Need Zendesk reviews
Zendesk seems to be hiring aggressively in Pune location. How is the work culture and work life balance there? Need to get some reviews, ASAP.