Customer Service Executive
Karma Group Global is seeking a Customer Service Executive based in Bengaluru to handle member inquiries and reservation management. The role involves processing bookings, resolving member complaints, and maintaining interactions via CRM tools. Candidates are expected to have strong communication skills and proficiency in CRM software and Microsoft Office. This position is strictly onsite and requires fluency in both English and Hindi.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Karma Group Global is seeking a Customer Service Executive based in Bengaluru to handle member inquiries and reservation management. The role involves processing bookings, resolving member complaints, and maintaining interactions via CRM tools. Candidates are expected to have strong communication skills and proficiency in CRM software and Microsoft Office. This position is strictly onsite and requires fluency in both English and Hindi.
TAL's take
Tier 2 firm with a standard, clearly defined customer support role and no major red flags.
The JD is concise and provides a very clear breakdown of duties, skills, and expectations for the role.
Must haves
- Strong verbal and written communication skills
- Proficiency in CRM systems and Microsoft Office
- English and Hindi proficiency
- Must be currently based in Bangalore
Tools and skills
Nice to have: viewpoint crm.
About the company
unfamiliar company, default mid-tier
Posts mentioning Karma Group Global
Job Hunt . List of companies?
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SDE/PMs/QAs/Data folks what guidance/mentorship do you need to get ahead?
(feel free to drop in your suggestion, which is not part of the options, in the thread) From a voluntary perspective I am working to organize an offline meetup kind of a workshop with idea to help tech folks with the backgrounds mentioned above in their careers. The meetup details are closed so won't be able to share it. However any response from the community will help tailor the objectives of the meetup and preparation points for the speakers. Also, the speakers will be 2-3 seasoned folks from the industry with heavy experience of having solved these problems themselves in the past. And we expect beneficiary participants in 10-20. Your input is requested and I don't have anything to give in return for this but I hope you get the good karma for participating š
Mujhe TCS join karna hai