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Salesforce CRM Manager

ClanXMumbai, IndiaPosted 20 May 2026

ClanX is looking for a Salesforce CRM Manager to oversee their CRM strategy and execution across sales, marketing, and service teams. The role involves managing the Salesforce platform roadmap, leading integrations with ERP systems, and driving data governance and AI-enabled automation. You will work closely with cross-functional teams to improve workflows and user adoption. This is a management-level position requiring deep platform expertise and stakeholder management skills.

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Experience

5+ years

Function

Operations

Work mode

Hybrid, India

Company

Tier 2

What you will work on

ClanX is looking for a Salesforce CRM Manager to oversee their CRM strategy and execution across sales, marketing, and service teams. The role involves managing the Salesforce platform roadmap, leading integrations with ERP systems, and driving data governance and AI-enabled automation. You will work closely with cross-functional teams to improve workflows and user adoption. This is a management-level position requiring deep platform expertise and stakeholder management skills.

TAL's take

Quality 55/1005/5 clarityTier 2 company

Solid mid-tier managerial role with clear responsibilities and defined expectations.

The JD provides a very clear breakdown of CRM management responsibilities, stack requirements, and stakeholder interactions.

Must haves

  • 5+ years of hands-on Salesforce experience
  • Strong expertise in Salesforce Sales Cloud and Service Cloud
  • Understanding of CRM data governance and architecture
  • Experience with ERP systems, APIs, and middleware
  • Salesforce Administrator certification
  • Strong stakeholder management and cross-functional collaboration skills

Tools and skills

salesforce sales cloudsalesforce service cloudcrm data governanceerp systemsapimiddlewaresalesforce administrator certification

Nice to have: marketing cloud, salesforce einstein, predictive analytics.

About the company

unfamiliar company, default mid-tier.

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