Senior Field Services Engineer
The Field Service Team Leader will manage daily service operations for X-ray screening systems across the UAE/MEA region. This role involves supervising a team of field service engineers, performing site surveys, and ensuring SLA compliance. The candidate will provide technical guidance, handle maintenance documentation, and support customer installations. Requires a strong background in electrical or mechanical engineering and extensive travel capability.
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Experience
5-6 years
Function
Engineering
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
The Field Service Team Leader will manage daily service operations for X-ray screening systems across the UAE/MEA region. This role involves supervising a team of field service engineers, performing site surveys, and ensuring SLA compliance. The candidate will provide technical guidance, handle maintenance documentation, and support customer installations. Requires a strong background in electrical or mechanical engineering and extensive travel capability.
TAL's take
Solid mid-tier industrial role with clear management responsibilities and specific technical domain requirements.
Well-defined responsibilities, clear team management scope, and specific technical qualifications listed.
Must haves
- 5-6 years of experience in field service environment
- BSc in Electrical or Mechanical Engineering
- Knowledge of electronic and mechanical assemblies
- Ability to troubleshoot complex systems
- Willingness to travel extensively
Tools and skills
Nice to have: plc programming, ms windows server, cisco, computed tomography, rtt, etd, bpi, high voltage systems.
About the company
Established global player in the security and inspection equipment sector, but not a tier-1 software/tech giant.