City Operations Manager, Mumbai
Licious is seeking a City Operations Manager in Mumbai to oversee last-mile hub operations and delivery efficiency. The role involves managing large teams of hub staff and delivery executives while optimizing KPIs and service levels. Applicants should have a strong background in D2C or e-commerce logistics and proficiency in data-driven process improvements. This position reports into the broader supply chain and operations organization to ensure high customer satisfaction.
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Experience
5+ years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
Licious is seeking a City Operations Manager in Mumbai to oversee last-mile hub operations and delivery efficiency. The role involves managing large teams of hub staff and delivery executives while optimizing KPIs and service levels. Applicants should have a strong background in D2C or e-commerce logistics and proficiency in data-driven process improvements. This position reports into the broader supply chain and operations organization to ensure high customer satisfaction.
TAL's take
Well-established D2C brand with clear operational ownership and management scope in a major market.
Role has well-defined operational, leadership, and process-oriented responsibilities suitable for a city-level management position.
Salaries at Licious
28.3 LPA average
Based on 29 Grapevine salary entries for Licious.
Engineering
0 - 2 years | L1
7 LPA average
Range: 7 - 7 LPA
Other roles
0 - 2 years | L1
11 LPA average
Range: 10 - 12 LPA
Engineering
2 - 4 years | L1
15 LPA average
Range: 15 - 15 LPA
Other roles
2 - 4 years | L1
16 LPA average
Range: 5 - 29 LPA
Must haves
- Bachelor’s degree in Business Administration, Operations Management, or related field
- Minimum 5+ years experience in operations management
- Focus on last-mile delivery or e-commerce logistics
- Proven experience leading and managing large teams
- Strong understanding of e-commerce, D2C, Q-commerce, and food aggregator models
- Proficiency in technology and data analysis tools
Tools and skills
About the company
Established D2C food-tech brand with significant presence, operating in multiple cities.
Posts mentioning Licious
Licious PM role
How is licious for a senior pm role in terms of culture / opportunities and growth? Have heard of multiple recent exists of senior folks in product and tech.
Licious not doing too well (basis The Ken). Who do you order your meat from?
Anyone working at Licious