Assistant Manager - Digital Customers Platform
Great Eastern is seeking an Assistant Manager to support their digital customers platform in Singapore. The role focuses on overseeing production service requests, resolving complex issues, and ensuring system stability through rigorous operational execution. The candidate will translate business objectives into digital solutions while maintaining governance and compliance. Success in this role involves proactive monitoring of platform health and driving process improvements within the insurance domain.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
Experience not specified
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Great Eastern is seeking an Assistant Manager to support their digital customers platform in Singapore. The role focuses on overseeing production service requests, resolving complex issues, and ensuring system stability through rigorous operational execution. The candidate will translate business objectives into digital solutions while maintaining governance and compliance. Success in this role involves proactive monitoring of platform health and driving process improvements within the insurance domain.
TAL's take
Solid established company in the insurance sector with a clearly defined operational role, offering stability and domain-specific growth.
The role has a clear operational mandate and scope, though it lists a wide set of 'must-haves' spanning technical and administrative tasks.
Must haves
- Manage end-to-end lifecycle of platform setup requests
- Ensure requests are validated, approved, and implemented
- Provide timely troubleshooting and resolution for application queries
- Ensure service restoration and defect resolution within SLAs
- Prepare and deliver regular management reports on system health
- Maintain repository of common queries and solutions
Tools and skills
About the company
Established regional insurance market leader, but lacks the specific engineering brand prestige of global tech giants or major tech unicorns.
Posts mentioning Great Eastern
Dunzo - Great product, decent marketing but no business model
Reference: In all probability, Dunzo is going to shut shop or get acquired at dirt cheap valuation
Great piece on AI, AGI
https://www.theatlantic.com/magazine/archive/2023/09/sam-altman-openai-chatgpt-gpt-4/674764/?utm_source=apple_news
Cred Garage: Anybody who works at Cred and can help me understand the reasoning behind this product?
Great pre-marketing, but is this a new auto insurance product? Something new altogether? Felt a little confused after the video