Customer Support Executive – EMEA
Skyways Technics is seeking a Customer Support Executive to manage order lifecycles for EMEA region customers from its Dubai hub. The role involves processing purchase orders, coordinating logistics, managing post-sales warranty cases, and maintaining accurate records in the company ERP. Candidates must have experience in the aviation aftermarket or aerospace industry with strong organizational and communication skills. The role requires being onsite in Dubai and provides a critical operational bridge within the commercial team.
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Experience
2-3 years
Function
Support
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Skyways Technics is seeking a Customer Support Executive to manage order lifecycles for EMEA region customers from its Dubai hub. The role involves processing purchase orders, coordinating logistics, managing post-sales warranty cases, and maintaining accurate records in the company ERP. Candidates must have experience in the aviation aftermarket or aerospace industry with strong organizational and communication skills. The role requires being onsite in Dubai and provides a critical operational bridge within the commercial team.
TAL's take
Solid role in specialized aviation aftermarket sector with clearly defined responsibilities in a known industry hub.
Highly specific JD with clearly defined order management and logistics responsibilities in the aviation industry.
Must haves
- Minimum 2-3 years experience in customer support or order management
- Experience in aviation aftermarket, aerospace, or MRO industry
- Proficiency in Microsoft Office
- Bachelor's degree or equivalent professional experience
- Based in or willing to relocate to Dubai
Tools and skills
Nice to have: pentagon 2000.
About the company
Established aviation aftermarket service company, fits mid-tier category.