IT Help Desk Representative I
NCR Voyix is seeking a Messaging & Collaboration Analyst II to maintain their enterprise M365 ecosystem. The role involves L2 support for Exchange Online, Teams, and SharePoint, alongside identity management and security compliance. Candidates will drive stability, perform root cause analysis, and automate repetitive tasks using PowerShell. This position requires 3-5 years of experience and involves rotational shifts in an onsite environment.
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Experience
3-5 years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
NCR Voyix is seeking a Messaging & Collaboration Analyst II to maintain their enterprise M365 ecosystem. The role involves L2 support for Exchange Online, Teams, and SharePoint, alongside identity management and security compliance. Candidates will drive stability, perform root cause analysis, and automate repetitive tasks using PowerShell. This position requires 3-5 years of experience and involves rotational shifts in an onsite environment.
TAL's take
Solid role at a large, established enterprise firm with clearly defined technical requirements and operational scope.
The JD provides a highly detailed list of technical responsibilities, specific M365 tools, and operational expectations.
Must haves
- 3-5 years experience in enterprise messaging and collaboration support
- Strong Microsoft 365 exposure
- Experience in Active Directory and Group Policy management
- Proficiency in Windows PowerShell Scripting
- In-depth knowledge of Windows OS environments
Tools and skills
Nice to have: graph api, proofpoint, azure ad.
About the company
Established global public technology company with significant scale in unified commerce.
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