Quality & Training Team Leader
GLOBELANCE is seeking a Quality and Training Team Leader to oversee their sales process team. The role focuses on monitoring sales calls, designing training programs, and analyzing performance metrics to improve team efficiency. The candidate will work closely with sales management to coach team members and address performance gaps. The role requires 6-7 years of relevant experience and proficiency in quality management tools.
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Experience
6-7 years
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
GLOBELANCE is seeking a Quality and Training Team Leader to oversee their sales process team. The role focuses on monitoring sales calls, designing training programs, and analyzing performance metrics to improve team efficiency. The candidate will work closely with sales management to coach team members and address performance gaps. The role requires 6-7 years of relevant experience and proficiency in quality management tools.
TAL's take
Tier 2 company with well-defined role expectations but generic industry domain and standard mid-level responsibilities.
Role is well-defined with a clear set of responsibilities and qualifications tailored to sales quality assurance and training.
Must haves
- 6-7 years experience in quality assurance and training
- Experience in sales environment
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in quality management and training tools
Tools and skills
About the company
unfamiliar company, default mid-tier