Director of Labour Market Services Development
Terracotta is seeking a Director of Labour Market Services Development to lead initiatives for a federal government entity in Dubai. The role focuses on service re-engineering, digital transformation, and driving operational excellence through automation and performance management. Candidates must possess significant leadership experience in service development and government operational improvement. This position offers the opportunity to shape national service delivery standards through strategic stakeholder engagement.
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Experience
10+ years
Function
Operations
Work mode
Onsite, United Arab Emirates
Company
Tier 2
What you will work on
Terracotta is seeking a Director of Labour Market Services Development to lead initiatives for a federal government entity in Dubai. The role focuses on service re-engineering, digital transformation, and driving operational excellence through automation and performance management. Candidates must possess significant leadership experience in service development and government operational improvement. This position offers the opportunity to shape national service delivery standards through strategic stakeholder engagement.
TAL's take
Solid director-level role in a government-adjacent project with clear strategic scope, though the company brand is niche.
The JD clearly delineates the scope across service development, digital transformation, and strategy within a specific federal context.
Must haves
- Minimum 10 years of relevant professional experience
- Bachelor’s or Master’s Degree in IT, Business Administration, or related field
- Experience in government service development
- Experience with operational improvement initiatives
- Strong leadership and strategic thinking capabilities
- Experience managing change management and service optimization
Tools and skills
About the company
Terracotta is an established regional outsourcing provider in the UAE, categorizing it as a mid-tier entity.