RRN00016672 - Application Tech Support Practitioner
This role at Accenture Services Pvt Ltd focuses on application tech support within a professional services environment. The successful candidate will ensure production system availability, drive incident resolution, and establish disaster recovery procedures. Proficiency in Service Desk Management is required, along with a bachelor's degree. Additional interpersonal skills like customer service and conflict resolution are considered bonuses.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role at Accenture Services Pvt Ltd focuses on application tech support within a professional services environment. The successful candidate will ensure production system availability, drive incident resolution, and establish disaster recovery procedures. Proficiency in Service Desk Management is required, along with a bachelor's degree. Additional interpersonal skills like customer service and conflict resolution are considered bonuses.
TAL's take
Global tier-2 company offering a standard IT support role with defined responsibilities.
The JD clearly outlines the support functions but uses somewhat generic language regarding the team and specific technical stack.
Must haves
- Bachelor's Degree in relevant field
- Beginner proficiency in Service Desk Management
Tools and skills
Nice to have: customer service, communication skills, problem solving, time management, conflict resolution.
About the company
Accenture is a global professional services firm with established IT support divisions.
Posts mentioning Accenture Services Pvt Ltd
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Looking for a Job Change (Java Backend or Fullstack) serving notice 44 Days left
Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com