Manager Business Operations
Rockwell Automation is seeking a Manager Business Operations in Noida to lead a Global Customer Care team within their GEBS division. The role focuses on driving process optimization, reducing transactional efforts through SAP integration, and implementing Lean/CI methodologies. The successful candidate will oversee stakeholder management, team appraisals, and escalated issue resolution in a structured, fast-paced environment. This position is a hybrid role requiring strong leadership and analytical expertise in SAP business systems.
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Experience
10+ years
Function
Operations
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Rockwell Automation is seeking a Manager Business Operations in Noida to lead a Global Customer Care team within their GEBS division. The role focuses on driving process optimization, reducing transactional efforts through SAP integration, and implementing Lean/CI methodologies. The successful candidate will oversee stakeholder management, team appraisals, and escalated issue resolution in a structured, fast-paced environment. This position is a hybrid role requiring strong leadership and analytical expertise in SAP business systems.
TAL's take
Solid management role at a large, stable global industrial company with clear, well-defined operational scope and transition metrics.
The JD provides a clear title, reporting structure, and specific operational responsibilities, though it includes a wide array of secondary administrative bullet points.
Salaries at Rockwell Automation
12.8 LPA average
Based on 23 Grapevine salary entries for Rockwell Automation.
Operations
6 - 8 years | L2
12 LPA average
Range: 12 - 12 LPA
Engineering
0 - 2 years | L1
5 LPA average
Range: 5 - 5 LPA
Other roles
0 - 2 years | L1
4 LPA average
Range: 2 - 7 LPA
Engineering
2 - 4 years | L1
7 LPA average
Range: 7 - 7 LPA
Must haves
- Bachelor's degree
- 10 years customer service experience
- Expertise with SAP CRM, ERP, ECC
- Strong MS Office suite knowledge
- CI & Lean certification
- Experience in fast-paced high-volume business environment
Tools and skills
Nice to have: web-based tools.
About the company
Established global industrial automation company, but lacks the specific engineering prestige of top-tier consumer tech giants.
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