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Customer Success Manager, Building Management Systems (BMS), Fire & Security

SiemensSingaporePosted 20 May 2026

Siemens is seeking a Customer Success Manager in Singapore to support building management and security systems. The role focuses on building long-term customer relationships, driving adoption, and ensuring retention through proactive account management. Candidates must have over 5 years of experience in customer success with a background in building automation or smart technologies. The individual will work cross-functionally with support, product, and engineering teams to advocate for customer needs.

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Experience

5+ years

Function

Support

Work mode

Hybrid, Singapore

Company

Tier 2

What you will work on

Siemens is seeking a Customer Success Manager in Singapore to support building management and security systems. The role focuses on building long-term customer relationships, driving adoption, and ensuring retention through proactive account management. Candidates must have over 5 years of experience in customer success with a background in building automation or smart technologies. The individual will work cross-functionally with support, product, and engineering teams to advocate for customer needs.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid tier-2 global company role with clear customer success responsibilities in a specialized industrial domain.

The JD is clear and coherent, outlining specific customer success activities, required background in smart building technologies, and team collaboration points.

Salaries at Siemens

19.3 LPA average

Based on 344 Grapevine salary entries for Siemens.

View all salaries

Design

0 - 2 years | Level 1 ( one to three years experience)

7 LPA average

Range: 7 - 7 LPA

Engineering

0 - 2 years | Level 1 ( one to three years experience)

8 LPA average

Range: 5 - 18 LPA

Other roles

0 - 2 years | Level 1 ( one to three years experience)

10 LPA average

Range: 3 - 16 LPA

Engineering

2 - 4 years | 11

16 LPA average

Range: 5 - 30 LPA

Must haves

  • 5+ years in customer success or account management
  • background in building or smart building technologies
  • experience with building automation or fire safety
  • strong communication and relationship-building skills
  • experience using CRM platforms like Salesforce

Tools and skills

crm platformssalesforcemicrosoft office

About the company

Global industrial conglomerate with established reputation but not a software-native tech brand.

Posts mentioning Siemens