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All jobsOnsiteOperationsluxury hospitality15+ yearsproperty management systems
OnsiteDirectorluxury hospitality

General Manager

SHACancun, United Arab Emirates, MexicoPosted 19 May 2026

The General Manager will lead the SHA Mexico property, overseeing luxury hospitality and wellness operations. The role requires a strategic yet hands-on approach to drive financial performance, guest experience, and organizational culture. Candidates must have extensive luxury hospitality experience, specifically in ultra-luxury brand environments. Strong operational, financial, and leadership skills are essential for managing international and high-profile clientele.

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Experience

15+ years

Function

Operations

Work mode

Onsite, Mexico

Company

Tier 2

What you will work on

The General Manager will lead the SHA Mexico property, overseeing luxury hospitality and wellness operations. The role requires a strategic yet hands-on approach to drive financial performance, guest experience, and organizational culture. Candidates must have extensive luxury hospitality experience, specifically in ultra-luxury brand environments. Strong operational, financial, and leadership skills are essential for managing international and high-profile clientele.

TAL's take

Quality 65/1005/5 clarityTier 2 company

High-level leadership role at an established luxury brand with specific operational requirements.

Clear and detailed responsibilities, specific industry experience requirements, and defined leadership scope.

Must haves

  • Bachelor's degree in Hospitality, Hotel Administration, or Business
  • Minimum 15 years in luxury hospitality
  • At least 3-5 years in a General Manager or Director of Operations role
  • Experience with international ultra-luxury brands
  • Fluent in English and Spanish

Tools and skills

property management systemsoperational softwaremicrosoft officegoogle workspace

About the company

Established luxury hospitality brand, though not a global tech unicorn.

Posts mentioning SHA