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UX service Designer

KyndrylSingaporePosted 19 May 2026

Kyndryl is seeking a UX Service Designer to conduct research and derive insights to improve citizen service journeys. The role involves leading research initiatives, facilitating ideation workshops, and mapping customer experiences to inform product strategy. Candidates should be proficient in design tools like Figma and possess deep methodological expertise in UX research. This position operates in a collaborative, cross-functional environment focused on mission-critical systems.

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Experience

Experience not specified

Function

Arts and Design

Work mode

Hybrid, Singapore

Company

Tier 2

What you will work on

Kyndryl is seeking a UX Service Designer to conduct research and derive insights to improve citizen service journeys. The role involves leading research initiatives, facilitating ideation workshops, and mapping customer experiences to inform product strategy. Candidates should be proficient in design tools like Figma and possess deep methodological expertise in UX research. This position operates in a collaborative, cross-functional environment focused on mission-critical systems.

TAL's take

Quality 60/1004/5 clarityTier 2 company

Solid role at a well-known global enterprise firm, though lacks specific YOE requirements and specific compensation data.

Clear responsibilities focused on UX research, service design, and cross-functional collaboration within a defined design framework.

Salaries at Kyndryl

12.6 LPA average

Based on 45 Grapevine salary entries for Kyndryl.

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Must haves

  • Advanced degree or certification in service design, UX design, or HCI
  • Experience in generative and evaluative research
  • Proficiency in Figma or Adobe Creative Suite
  • Ability to conduct qualitative and quantitative research
  • Strong knowledge of product design processes

Tools and skills

figmaadobe creative suitedesign thinkingjourney mappingusability testing

About the company

Global IT services company and established enterprise technology provider.

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