Senior Manager - Regional Collections Manager, Collection Field West
SBI Card is seeking a Regional Collections Manager to oversee portfolio resolution and recovery targets in the West region. The role involves managing vendor and agency performance, ensuring compliance with collection guidelines, and driving business metrics such as resolution and rollback rates. You will work with the Collect24 system to track field visits and performance indicators to maintain portfolio health. The position requires strong analytical and stakeholder management skills within the financial services industry.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
SBI Card is seeking a Regional Collections Manager to oversee portfolio resolution and recovery targets in the West region. The role involves managing vendor and agency performance, ensuring compliance with collection guidelines, and driving business metrics such as resolution and rollback rates. You will work with the Collect24 system to track field visits and performance indicators to maintain portfolio health. The position requires strong analytical and stakeholder management skills within the financial services industry.
TAL's take
Stable role at a major financial institution with clearly defined operational responsibilities and clear performance metrics.
The JD provides a very clear breakdown of functional responsibilities, key metrics, and operational expectations for the collections function.
Must haves
- Credit card domain knowledge
- Understanding of collection processes
- Experience managing vendor and agency performance
- Proficiency in collection performance metrics
- Ability to manage portfolio health and recovery targets
Tools and skills
About the company
Established public sector banking subsidiary and major credit card issuer in India.
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