Customer Engineering Director
FICO is seeking a Customer Engineering Director in Bengaluru to lead complex engagements for their enterprise analytics and decisioning platforms. This role requires an experienced leader to bridge the gap between technical architecture and business strategy while managing stakeholder relationships at the executive level. The incumbent will own operational strategies, incident management, and platform adoption across global accounts. This role serves as a senior authority for decisioning systems and mentors technical staff to drive organizational excellence.
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Experience
Experience not specified
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
FICO is seeking a Customer Engineering Director in Bengaluru to lead complex engagements for their enterprise analytics and decisioning platforms. This role requires an experienced leader to bridge the gap between technical architecture and business strategy while managing stakeholder relationships at the executive level. The incumbent will own operational strategies, incident management, and platform adoption across global accounts. This role serves as a senior authority for decisioning systems and mentors technical staff to drive organizational excellence.
TAL's take
High-impact leadership role at a globally recognized analytics software enterprise with clear scope for cross-functional influence.
Clear, well-defined responsibilities for a director-level customer engineering position with specific domains and stakeholder expectations.
Salaries at FICO
24.4 LPA average
Based on 33 Grapevine salary entries for FICO.
Engineering
0 - 2 years | L1
9 LPA average
Range: 9 - 9 LPA
Engineering
2 - 4 years | Band B
15 LPA average
Range: 15 - 15 LPA
Engineering
4 - 6 years | Level 1 ( one to three years experience)
26 LPA average
Range: 26 - 26 LPA
Engineering
8 - 10 years | Lead
37 LPA average
Range: 35 - 39 LPA
Must haves
- Extensive experience in senior technical customer-facing roles like Customer Engineering or Solutions Architecture.
- Proven ability to design and govern scalable, resilient solution architectures in cloud/hybrid environments.
- Demonstrated expertise with decisioning platforms, fraud systems, analytics pipelines, and APIs.
- Track record of building trusted advisor relationships with Director and VP-level stakeholders.
- Strong diagnostic and systems-thinking skills in complex, ambiguous environments.
- Experience leading cross-functional teams across Sales, Product, and Engineering.
Tools and skills
About the company
Global analytics and software firm, well-established but not falling into the specific Tier 1 tech-first categories defined.
Posts mentioning FICO
I'm looking for SAP fico fresher job
Looking for job opportunities
Hello, I hope you are doing well.. As a seasoned SAP FICO Consultant and ABAP Developer, my skills and qualifications will make me an excellent candidate for this position. My strong points include teamwork, IT strategy, business analysis, communication, and business process improvement. Skills: SAP S/4HANA, SAP ABAP, SAP FICO, OOABAP, Python, Informatica, ACL Analytics, Analytical Skills, Project Management, Business Analytics, and SAP Consultant. I look forward to meeting with you and discussing how my skills and strengths can best benefit this organization. I would appreciate your thoughts and time. Thanks & Regards, Shaurya Gupta +91-9962699716 shauryag1999@gmail.com
tcs sap consultant salary MM vs FICO mein kya farak hai?
Got offer as SAP consultant in TCS. Similar package for MM & FICO roles. Which one has better future scope/salary potential?