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IT Support Services Lead (Infrastructure)

Universal ElectronicsBengaluru, Karnataka, IndiaPosted 20 May 2026

The Lead, Infrastructure & Security at Universal Electronics oversees global IT operations, security, and infrastructure strategy. The role involves managing Nutanix environments, Microsoft 365 suite, identity management systems, and service desk teams. Candidates must bring 10-15 years of experience in IT infrastructure, with deep expertise in enterprise-level systems and ITIL processes. This position requires strong leadership, documentation, and troubleshooting skills to maintain high availability and organizational compliance.

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Experience

10-15 years

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

The Lead, Infrastructure & Security at Universal Electronics oversees global IT operations, security, and infrastructure strategy. The role involves managing Nutanix environments, Microsoft 365 suite, identity management systems, and service desk teams. Candidates must bring 10-15 years of experience in IT infrastructure, with deep expertise in enterprise-level systems and ITIL processes. This position requires strong leadership, documentation, and troubleshooting skills to maintain high availability and organizational compliance.

TAL's take

Quality 55/1005/5 clarityTier 2 company

Solid senior infrastructure role with clear scope and seniority expectations, though the company tier is mid-market.

The JD provides a highly detailed list of specific technical responsibilities, stack requirements, and soft skills.

Must haves

  • 10-15 years of IT infrastructure experience
  • Expertise in Nutanix HCI and virtualization
  • Administration of Active Directory, DNS, and DHCP
  • Experience with Microsoft 365, Entra ID, and Intune
  • Knowledge of Rubrik backup and disaster recovery
  • Proven service desk leadership experience

Tools and skills

nutanixactive directorydnsdhcpmicrosoft 365entra idintunegroup policy objectsrubrikitil

Nice to have: microsoft azure, iso 27001, gdpr.

About the company

Established industry player in electronics, but lacks the specific profile of top-tier global or Indian tech unicorns.

Posts mentioning Universal Electronics

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