Cloud Support Engineer (Kubernetes)
This role at JonDavidson Pte Ltd involves providing technical support and troubleshooting for enterprise cloud-native Kubernetes platforms. The engineer will act as a primary bridge between regional customers and the product engineering team to ensure platform stability. Candidates must have solid experience in DevOps or infrastructure support and hands-on K8s/Docker skills. Fluency in both English and Chinese is required to manage regional stakeholder communication.
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Experience
2-5 years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
This role at JonDavidson Pte Ltd involves providing technical support and troubleshooting for enterprise cloud-native Kubernetes platforms. The engineer will act as a primary bridge between regional customers and the product engineering team to ensure platform stability. Candidates must have solid experience in DevOps or infrastructure support and hands-on K8s/Docker skills. Fluency in both English and Chinese is required to manage regional stakeholder communication.
TAL's take
Mid-tier agency role with well-defined responsibilities, but lacks specific brand recognition for the hiring company.
Very clear responsibilities and technical requirements, defining both the support scope and the bridge role between customers and engineering.
Must haves
- 2–5 years of experience in cloud, DevOps, or infrastructure support
- Hands-on experience with Kubernetes
- Hands-on experience with Docker
- Experience in troubleshooting in production environments
- Fluent in both English and Chinese
Tools and skills
Nice to have: aws, azure, huawei, alicloud, sre, incident management, ci/cd, microservices, cka, ckad.
About the company
Unfamiliar company, default mid-tier assigned as per guidelines.