Deputy Manager - Transactional Quality ( London Market Insurance/ Lloyd's of London) - Pune - Phursungi - REF102109K_2026252676
WNS is seeking a Deputy Manager for Quality within their insurance domain, focusing on transactional quality in the London Market. The role involves managing a team of 10-12 quality associates to implement quality frameworks, conduct audits, and drive process improvements. Candidates are expected to have strong coaching, analytical, and communication skills to ensure operational compliance and performance excellence. This position offers an opportunity to lead quality initiatives across significant client processes.
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Experience
Experience not specified
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
WNS is seeking a Deputy Manager for Quality within their insurance domain, focusing on transactional quality in the London Market. The role involves managing a team of 10-12 quality associates to implement quality frameworks, conduct audits, and drive process improvements. Candidates are expected to have strong coaching, analytical, and communication skills to ensure operational compliance and performance excellence. This position offers an opportunity to lead quality initiatives across significant client processes.
TAL's take
Solid established mid-stage company with a well-defined management role in quality assurance.
The JD is very clear regarding the responsibilities of a quality assurance manager, providing specific team size and task expectations.
Salaries at WNS
10.5 LPA average
Based on 156 Grapevine salary entries for WNS.
Sales
0 - 2 years | A
6 LPA average
Range: 6 - 6 LPA
Finance
0 - 2 years | A
5 LPA average
Range: 5 - 5 LPA
Other roles
0 - 2 years | A
4 LPA average
Range: 2 - 11 LPA
Human Resources
2 - 4 years | A
17 LPA average
Range: 17 - 17 LPA
Must haves
- Analytical skills
- Coaching and Feedback
- Effective Communication skills
- Conflict management
- Time management
- Interpersonal skills
- Microsoft-Office
Tools and skills
About the company
WNS is a well-established global business process management company but not a top-tier software product engineering brand.
Posts mentioning WNS
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Please Help me to choose best offer: 1. Infosys:8.5fixed+ 1 variable(will ask to match the new offer) 2. Capgemini: 11 Fixed 3. WNS: HR round tomorrow ( How much shall i ask) 4. Deloitte USI( managerial round went good but overall process is slow so not sure about HR round) All offers are for Gurugram Location Tech Stack: Azure Databricks + Pyspark, YOE: 3 My LWD is 24 September. WLB is my main priority. Thanks
Capgemini acquires WNS
Capgemini to acquire WNS for $3.3 billion - The Economic Times https://share.google/38AcWZJ0brElWpUuh